Compliance and HR


It can be hard to stay compliant when many state and federal regulations change so frequently, but failure to comply can be stressful and expensive.

Small business owners and managers have to wear many hats...not only running the business but managing payroll, supervising employees, and staying on the right side of state and federal rules and regulations.

At CSNW we have the tools to make your job easier.


HR Hotline from ThinkHR

At CSNW our team of experts is just a phone call away with our HR Hotline from ThinkHR.  Our HR experts are available Monday-Friday from 8:00 am-7:00 pm Central via phone so that you are not left waiting hours or days for answers to your HR questions. We’ll even email you a summary of the call and our advice for your records.

Our Advisors have been in the trenches as HR directors and managers dealing with the same issues you encounter each day. They have the experience and know-how to solve even the most complex HR issues. These senior level, PHR® and SPHR® professionals have national and state-level expertise.

CSNW's HR Hotline is available to advise you on such matters as:

  • Benefit Handbook
  • Compensation Planning
  • Conflict Resolution
  • Disability Accomodations
  • Disciplinary Issues
  • Employee Engagement
  • Equal Employment Opportunity
  • General Benefit Compliance
  • Harassment
  • Leave Management
  • Military Benefit Issues
  • Paid Time Off
  • Policies & Practices
  • Termination
  • Workers Compensation
  • Workplace Safety

Current clients may access the ThinkHR HR Hotline and Library here: Click Here

HR Library

We also deliver a state-of-the-art Human Resources library. This website is managed by a professional team of attorneys, HR specialists and editors who have years of experience in developing and maintaining award-winning online HR and benefits content, guidelines, forms, tools, and templates.

Among the resources we bring to you are:

Compliance and Regulatory Support

Through our industry affilliations and partnerships we provide a dedicated compliance team with industry attorneys, and preferred access to service vendors and resources for COBRA, ERISA, FMLA, HIPAA, Section 125, HRA etc.

Enrollment and Communications

Self-service online enrollment, integrated employee information management, payroll administration, carrier/vendor electronic data interfaces, total compensation statements, and interactive employee decision-making tools.

Analysis Tools

Benchmark reporting, employee surveys, claims analytics, and network cost and quality analysis tools.

Industry Information

Information resources including newsletters, annual corporate benefits brief, industry white papers and legislative updates to keep you current.


Customer Support

Like our clients, our staff are our most important asset.  Any agency can sell a group medical plan or provide a quality dental plan.  It’s what happens throughout the year when challenges arise that separate a good agency from a great one.  In the end, all the technology, resources, and low pricing won’t achieve your goals if your employees don’t understand the benefits or have a bad experience using them.  With over thirty five years in the employee benefits arena, we understand what matters to your employees and will always go the extra mile to ensure their needs are met.

Employee Advocacy

Employee medical advocacy services, which help employees and their families navigate the increasingly complex health care and insurance markets. These services do not replace health insurance; rather, they provide assistance with clinical and administrative issues involving their health care needs.

When a challenge arises, let our knowledgeable, experienced and compassionate staff assist you or your employee in navigating the complexities of the healthcare system.


Administration Services

Compensation Systems NW is constantly searching for new tools and services to make your company run more effectively. That's why we provide you with Value Partnerships— additional services and tools for your insurance and benefits needs. Value Partnerships take the worry of compliance and management out of your hands.

  • COBRA Outsourcing
    Complicated COBRA and state continuation regulations require precise timing to avoid non-compliance fines. Utilize our COBRA solution and be secure that you are in compliance.
  • FSA Administration
    Allows participants to have money deducted from their pay on a pre-tax basis to pay for medical expenses not covered by another health plan. Control contributions and garner convenient tax savings on a wide variety of health care expenses.
  • HRA Administration
    Fill in the gaps left by health insurance plans by offering your employees funding for their eligible, uninsured health expenses. Our fully customizable health reimbursement accounts (HRAs) are perfect for pairing with a high-deductible health plan, giving participants the ability to control health care spending

© Copyright 2017, Compensation Systems NorthWest, Inc.